privacy policy

  • Privacy Policy (Personal Information Protection Policy)

    ULTIMUS (hereinafter referred to as "the Shop") establishes the following Personal Information Protection Policy to comply with the Personal Information Protection Law and other guidelines regarding the handling of personal information acquired by the Shop.

    This Privacy Policy applies only to the Shop.

    1. Personal Information "Personal information" refers to information defined by the Personal Information Protection Law (Act No. 57 of 2003).

    2. Method of Collecting Personal Information The Shop may ask users for information that can identify individuals, such as name, date of birth, address, telephone number, email address, and credit card number when purchasing products. Additionally, when submitting inquiry forms or comments, the Shop may collect names, telephone numbers, and email addresses.

    3. Purpose of Use of Personal Information The purposes for which the Shop uses personal information obtained from users are as follows:

    a. For managing and confirming orders, and shipping and confirming products b. For after-sales service of products c. For informing users about new products, services, and campaigns d. For analyzing browsing and purchase history to inform users of suitable products e. For responding to inquiries f. For identifying users who violate the terms of service or use the service for fraudulent purposes and refusing their use

    1. Change of Purpose of Use The Shop may change the purpose of use of personal information only if it is relevant to the previous purpose. In the event of such changes, users will be notified of the change in purpose and the content of the change either through notification or by publication on the Shop's website.

    2. Prohibition of Providing Personal Information to Third Parties The Shop appropriately manages personal information obtained from users and does not disclose it to third parties except in the following cases:

    a. When the individual gives consent b. When disclosure is necessary to outsourced businesses to provide requested services to users c. When disclosure is required by law enforcement agencies, local governments, or other public authorities based on legal obligations d. When necessary for the protection of life, body, property, or other rights and interests of individuals and obtaining consent from the individual is difficult

    1. Disclosure of Personal Information If a user requests disclosure of personal information held by the Shop, the Shop will promptly respond after confirming the user's identity. However, disclosure may not be made if it falls under any of the following cases. In such cases, the user will be promptly notified of the decision not to disclose.

    a. When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party b. When there is a risk of significant interference with the Shop's operations c. When it violates other laws and regulations

    Additionally, personal information other than individual information such as browsing history and characteristic information will not be disclosed unless necessary.

    1. Correction and Deletion of Personal Information If there are errors in personal information held by the Shop, users can request correction, addition, or deletion of personal information. Please contact us via the inquiry form. If it is determined necessary to respond to a user's request for correction, addition, or deletion, the Shop will promptly make the corresponding changes to the personal information and notify the user accordingly.

    2. Suspension of Use of Personal Information If the Shop is requested to suspend the use of personal information based on the Personal Information Protection Law due to reasons such as handling outside the scope of the disclosed purposes or fraudulent acquisition, the Shop will promptly conduct necessary investigations after confirming the user's identity. Based on the results, the Shop will promptly suspend the use of personal information and notify the user accordingly. Even if a decision is made not to suspend use, the user will be promptly notified of the decision.

    3. Improvement, Review, and Disposal of Personal Information The Shop regularly conducts inspections regarding the handling of personal information and makes improvements and reviews as necessary. Additionally, if the necessity of retaining personal information is lost in light of the purpose of use, the Shop will delete or dispose of the personal information. Risk of leakage to external parties will be carefully considered, and appropriate measures will be taken.

    4. Compliance with Laws and Regulations and Review The Shop complies with Japanese laws and regulations regarding acquired personal information and periodically reviews and strives to improve the contents of this policy. In the event of changes, the changes will be announced by updating this page.

    5. Contact Information For inquiries or complaints regarding the handling of personal information by the Shop, please contact us via the inquiry form.